Tuesday, May 21, 2013

All I Said Was Training

This week, Sanders Wade Rodarte partner Michael Wade will begin a series of All I Said Was workshops for a new client on how to avoid unintended insults, injuries, and slights in today's diverse workplace. The class is designed to help managers and employees navigate around danger zones where ill-chosen remarks can lead to complaints and lawsuits. At the same time, the class also examines how to avoid "politically correct" hypersensitivity that can erode trust and fracture teams.

Michael developed the class years ago after encountering well-meaning individuals whose comments had created unnecessary problems in their teams and had, in some cases, even sparked discrimination complaints. [He has also written a book on the subject.]

The half-day workshop is fast-paced and filled with practical guidelines and case examples. Michael notes: "It's as current as today's headlines. Rarely does a week go by without a celebrity having to apologize for or clarify some remarks. This workshop takes a no-nonsense approach to a real problem. It's really about how to be a more effective communicator because if you have to interrupt your message for an apology or an explanation, you're not communicating well."

Information on the program can be obtained by emailing michael@swrci.com.