Monday, March 20, 2017

Get Individual Attention and Boost Your Supervisory Skills

Strong and Caring Supervision: 
Essential Skills for Effective Managers and Supervisors

Only ten people per session = individual attention!

This extraordinary class has been taught in 48 states and Puerto Rico but only now in a small group format that guarantees you won't be a waving hand in a crowd

Imagine attending a small and informal training session for supervisors; one that addresses your concerns and is packed with information that can make a positive difference in the way you supervise.

The instruction will not be held in a fancy hotel ballroom. It will be in a basic setting - a college classroom – and refreshments will be equally basic. Although the setting will be basic, the class will be anything but.

Three important and distinctive characteristics:

SMALL CLASS SIZE. There will be no more than 10 attendees per session. The class will be a combination coaching and training session. [Register soon to get a seat.]

INDIVIDUAL ATTENTION. You will receive an email in advance asking you to identify any particular issue or burning question that you’d like the instructor to address. That will permit us to customize the session and to make sure that your pressing supervisory concerns are met.

FOLLOW-UP ASSISTANCE. It is not unusual to attend a workshop and then, within a month or so, find yourself saying, “I wish I’d asked about this!” That’s why within the 12 months after the class session, you can obtain an individual, telephonic coaching session of up to one hour from the instructor at no additional charge.

Gain the Tools You Need

As you can see, this workshop has a simple focus: Giving you the tools needed to be an effective supervisor. There will be plenty of opportunities to ask questions and interact with your classmates. The emphasis will be on practicality.

By the end of the day, the participants will know:

·         The dynamic (and changing) roles of supervisors. [Waiting for calm and order is not an option. All of us have to work in the rain.]

·         How to communicate effectively with diverse teams. [Effective communication is vital and it doesn’t come naturally.]

·         Which motivation techniques cut across a multitude of differences. [We’ll examine the two greatest motivators as well as the de-motivators.]

·         How to deal with difficult people who, if left unchecked, can drag down the entire team. [You know who they are.]

·         How to make good decisions. [There are some surprising decision-making traps.]

·         How to get things done. [Too many supervisors spend sizable amounts of time simply restoring the status-quo. They also get information too late to make a difference. We’ll explore how to turn that around and gain control.]

·         How to give candid performance evaluations. [Performance evaluations are one of the most common forms of fiction being written today.]

·         How to handle disciplinary actions and how to document those actions. [Wrongful discharge and EEO cases are on the rise. Supervisors need to know how to avoid them.]

·         Simple steps for reclaiming time. [We don’t manage time, we invest it, and without taking key steps our schedule can be at the mercy of others.]

·         When and how to delegate. [If we are not delegating properly, who is doing our job when we are doing someone else’s?]

       The thread that runs through all of these subjects is EFFECTIVENESS. All of us are hired to be effective. This class shows how to get results.

WHO IS TEACHING THE WORKSHOP? The instructor, Michael Wade, is a management consultant with Sanders Wade Rodarte Consulting Inc. in Phoenix. He has taught supervision for over 30 years, encountering the best and the worst of supervisory solutions. Michael’s workshops are fast-paced, substantive, and enjoyable. He holds a Juris Doctorate from the University of Arizona College of Law and has written five books, including one on leadership and one on the Arizona Right to Work Law. Prior to becoming a management consultant, he served as the EEO Administrator for the City of Phoenix and as the Command Equal Opportunity Officer for the U.S. Army Criminal Investigation Command in Washington, D.C.

·      The attendance fee is $227 per person for this one-day class. [If you wish to pay by PayPal or credit card, you may do so via the Buy Now button on the upper right.]
     Sessions will be held on April 20, 2017, May 25, 2017, and June 22, 2017. The hours of the class are from 8:15 to 3:15.

The location will be at Ottawa University at 9414 N. 25th Avenue in Phoenix, Arizona.
·     Participants are on their own for lunch but there are many restaurants in the vicinity.
·     Each participant receives a workbook packed with practical references and guidelines.

ENROLL NOW: Why enroll now? Seating is limited and procrastination can foil your best instincts. Here are the important deadlines:

Registrations for the (Thursday) April 20, 2017 class must be made by no later than April 14. Any cancellations must be made by no later than April 17 in order to obtain a refund.

Registrations for the (Thursday) May 25, 2017 class must be made by no later than May 19. Any cancellations must be made by no later than May 22 in order to obtain a refund.

Registrations for the (Thursday) June 22, 2017 class must be made by no later than June 16. Any cancellations must be made by no later than June 19 in order to obtain a refund.

HOW TO ENROLL. Registration is very easy. Simply email ( and give the names, titles, organization, and contact information (phone and email address) of those who are registering and we’ll be in touch to confirm your registration. You will be sent an invoice or you may pay via PayPal or credit card by using the Buy Now button on the upper right.

Just think: A small group. Customized attention to your supervisory questions. And a complimentary coaching session up to 12 months after the workshop.

Don’t miss this opportunity.

Join us. Register today for one of the sessions!

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